Make Ordering Easy with SOOP!

Simplify your takeout and delivery orders with SOOP! SOOP revolutionizes the way customers place take-out and delivery orders while streamlining your order management process, allowing you to focus on servicing your customers and growing your business.

Here’s How SOOP Works

Orders are Placed

Customers place orders via their favorite device or interface (TXT messaging, email, Facebook messenger, SOOP web site). Customer simply tells SOOP where they want to order from, what they want and how they want to get it. Or SOOP can walk them through placing an order by way of a simple conversation.

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Orders are Received

Restaurants receive the order via a user friendly tablet screen interface where they are displayed and queued in individual color coded boxes. Each box will have order details and options allowing you to manage the order and/or respond to the customer. You may also print the order to an optional receipt sized printer!

Orders are Completed

Once the order is accepted, the customer will receive a message indicating the time they should expect the order. Once the order is completed, the customer will be informed that it is waiting for them (for pickup) or on its way (for delivery).

More Reasons to Use SOOP for Your Business

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Simple Order Queueing

  • Orders listed by first come first serve
  • Order aging (color coded boxes indicating new orders and orders that are getting stale)
  • Easy access to customer info
  • Items listed on individual lines
R

Easy Acceptance & Response System

  • One touch order/conversation management
  • Respond per line – Allows restaurant to respond to a particular line item if not in stock for example.
  • Automated or custom responses
  • One touch order acceptance/rejection
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Hours of Operation

  • An automated response indicating the business is closed if requests come in after hours
  • Informs your customers of when you are open/closed

Order Printing

  • Print the SOOP order to an optional receipt size printer for the To Go bag, delivery driver or kitchen staff

Order Archiving

  • Stores all order history and conversations for the customer
  • Retrieve archived orders at any time

Manage Your Business

  • Dashboard reporting to view important order statistics
  • Post your menu
  • Track the customer that place orders using SOOP
  • Spend more time focusing on your business!

SOOP Eases the Headache of Online Ordering

Limited-service restaurants have a significantly higher adoption rate of customer-facing technologies that facilitate speed of service or ease access to off-premises options such as:

Online Ordering

 

Smartphone Apps

 

Mobile Payment

 

Franchisees and chain-owned restaurant operations…

%

Use POS or Electronic Register System

%

Would implement predictive ordering technology if available

%

Are Using Online Ordering

%

Are Accepting Mobile Payments

Operators have stated that…

%

Orders placed via a smartphone or app account for the total of all orders in restaurants (over $2 billion)

%

Their operations are behind when it comes to tech use

%

Their operations to be leading-edge

%

Diners say they usually pay up to $50 per order when ordering food online. The average spend is $16-30 per person in a full-service restauarant.

  • Restaurants are turning to technology–like online ordering, reservation and inventory apps, and restaurant analytics–now more than ever to help them run their business successfully and efficiently. 80%
  • Restaurateurs value mobile payment options for their guests as a must-have restaurant technology. 49%
Operators say that more technology is too expensive to implement. SOOP wants to set the bar by providing the ROI for your restaurant. We believe SOOP will revolutionize the industry and allow for customers to easily place orders so that you can be more productive in your business.
Source data from NRA (National Restaurant Association) and compiled by Theresa Navarra at 7shifts.com

SOOP is designed to add the online ordering functionality while simplifying your life.

Save Time

by reducing disruptive phone calls (call in orders)

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Reduce Mistakes

as the order actually lists what the customer wants.  Nothing lost in translation

Comfortably

handle orders that are queued in an easy to use tablet interface

Communicates

when the order is accepted and when the order is ready automatically

Gives Your Customers

an easy to use method of placing orders with your restaurant without onerous charges

Resellers Wanted

If you are a technology consultant or reseller specializing in restaurant, hospitality and/or retail and are interested in SOOP for your clients, please let us know by contacting us here

Ready to Get Started?

If we didn’t answer all of your questions, feel free to drop us a line anytime.

Suggest a Restaurant

Do you have another restaurant you think would benefit from SOOP? If so, let us know and we’ll do the rest.