Make Ordering Easy with SOOP!
Here’s How SOOP Works
Orders are Placed
Customers place orders via their favorite device or interface (TXT messaging, email, Facebook messenger, SOOP web site). Customer simply tells SOOP where they want to order from, what they want and how they want to get it. Or SOOP can walk them through placing an order by way of a simple conversation.
Orders are Received
Restaurants receive the order via a user friendly tablet screen interface where they are displayed and queued in individual color coded boxes. Each box will have order details and options allowing you to manage the order and/or respond to the customer. You may also print the order to an optional receipt sized printer!
Orders are Completed
Once the order is accepted, the customer will receive a message indicating the time they should expect the order. Once the order is completed, the customer will be informed that it is waiting for them (for pickup) or on its way (for delivery).
More Reasons to Use SOOP for Your Business
Print the SOOP order to an optional receipt size printer for the To Go bag, delivery driver or kitchen staff
- Stores all order history and conversations for the customer
- Retrieve archived orders at any time
Manage Your Business
- Dashboard reporting to view important order statistics
- Post your menu
- Track the customer that place orders using SOOP
- Spend more time focusing on your business!
SOOP Eases the Headache of Online Ordering
Limited-service restaurants have a significantly higher adoption rate of customer-facing technologies that facilitate speed of service or ease access to off-premises options such as:
Franchisees and chain-owned restaurant operations…
Use POS or Electronic Register System
Would implement predictive ordering technology if available
Are Using Online Ordering
Are Accepting Mobile Payments
Operators have stated that…
Orders placed via a smartphone or app account for the total of all orders in restaurants (over $2 billion)
Their operations are behind when it comes to tech use
Their operations to be leading-edge
Diners say they usually pay up to $50 per order when ordering food online. The average spend is $16-30 per person in a full-service restauarant.
- Restaurants are turning to technology–like online ordering, reservation and inventory apps, and restaurant analytics–now more than ever to help them run their business successfully and efficiently. 80%
- Restaurateurs value mobile payment options for their guests as a must-have restaurant technology. 49%
SOOP is designed to add the online ordering functionality while simplifying your life.
by reducing disruptive phone calls (call in orders)
as the order actually lists what the customer wants. Nothing lost in translation
handle orders that are queued in an easy to use tablet interface
when the order is accepted and when the order is ready automatically
Gives Your Customers
an easy to use method of placing orders with your restaurant without onerous charges
If you are a technology consultant or reseller specializing in restaurant, hospitality and/or retail and are interested in SOOP for your clients, please let us know by contacting us here